Independence
While we provide the very best in professional nursing care, we also respect and help maximise residents' ability to retain a sense of self care and independence in their daily lives.

Privacy
We strive to retain as much privacy as possible for our residents. It is often the little touches which show the most respect – knocking before entering a bedroom or being addressed by your full name unless you choose otherwise. We understand the pleasure of being alone and undisturbed on occasions and we respect your right to privacy.

Dignity
Our staff believe that personal dignity is essential for self esteem. As such, we ensure that every aspect of our Homes, and care within them, is geared towards safeguarding that dignity.

Security
We understand the importance of security in providing peace of mind for residents and their families. Security measures within our Homes are in place for the benefit of our residents but are in no way an infringement on their freedom. Video surveillance door entry systems are in operation 24 hours a day at our main entrances. All visitors are asked to sign in and out using a Visitors Book.

Citizenship
We work to maintain our residents’ place in society as full participating citizens ensuring they have the opportunity to vote in elections, claim all appropriate welfare benefits and social services.

Choice
We believe that choice is an essential element in the colour of life – helping residents maintain their individuality. Our residents select from a range of options in all aspects of their lives here at our Homes, from daily dining decisions to a fulfilling variety of leisure activities.